Last Updated: August 25, 2022

This Privacy Policy explains how Foxglove Technologies Inc. ("Foxglove," "we," or "us") collects, uses, transfers, processes, and discloses information about you. This Privacy Policy covers how we treat Personal Data that we gather when you use our applications, software, and services (collectively, our "Services"), contact our support team, engage with us on social media or other online forums, or otherwise interact with us. For clarity, this Privacy Policy does not apply to Personal Data we process as a service provider or data processor on behalf of our customers.

Throughout this Privacy Policy, "Personal Data" means any information that identifies or relates to a particular individual, and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Contents

What Information We Collect
How We Use Your Information
How We Share Information We Collect
Our Use Of Cookies And Tracking Technologies
How We Transfer Information Internationally
Your Choices
Contact Us

What Information We Collect

Information You Provide To Us

We collect information you provide directly to us. For example, you may share information directly with us when you register for an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms (including by email), participate in a contest or promotion, contact us through our Services, or otherwise communicate with us. The types of Personal Data we may collect include your name, organization name, email address, billing address, phone number, credit card and other payment information, and any other information you choose to provide. If you apply for a job with us, we may also collect information relating to your previous employment, as well as any other information you choose to provide.

Information We Collect Automatically When You Interact With Us

When you access or use our Services or otherwise transact with us, we automatically collect certain information, including:

• Transactional Information: When you make a purchase, we collect information about the transaction, such as your full name, address, product or plan details, purchase price, and the date, time, and location of the transaction.
• Usage Information: If you're accessing or using our Services, we may automatically collect information such as the pages you view, the referring site, your IP address, and information about your device, session information, the date and time of each request, and telemetry data (i.e. information about how a specific feature or service is performing).
• Device Information: We may collect information about your device, such as its IP address, browser or client application information, language preference, operating system and application version, device type and ID, and device model and manufacturer.
• Cookies: As further described below, we automatically collect information from cookies (such as cookie ID and settings) in connection with our Services.

Information We Collect From Other Sources

We obtain information from third-party sources. For example, we may collect information about you from data analytics providers. Additionally, if you create or sign in to your Foxglove account through a third-party platform (such as Google or Microsoft), we will have access to certain information from that platform, such as your name, email address, and profile picture, in accordance with the authorization procedures determined by such platform.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address.

How We Use Your Information

We use the information we collect to provide the products and services you requested and to administer your account. We also use the information we collect to:

• Maintain and improve our products and services;
• Process transactions and send you related information, including confirmations, receipts, and invoices;
• Personalize and improve your experience on our Services;
• Send you technical notices, security alerts, and support and administrative messages;
• Respond to your comments and questions and provide customer service;
• Communicate with you about products, services, and events offered by Foxglove and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Foxglove and others;
• Debug to identify and repair errors in our Services;
• Comply with our legal and financial obligations; and
• Carry out any other purpose described to you at the time the information was collected.

How We Share Information We Collect

We share Personal Data in the following circumstances or as otherwise described in this policy:

• We share Personal Data with vendors, service providers, and consultants that need access to Personal Data in order to perform services for us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, and marketing and advertising.
• Some of our Services may permit you to participate in a shared environment, including, for example, sharing layouts in Foxglove Studio that are accessible to other individuals in your organization. If you submit content in a shared environment, we share this information with other users who have access to that environment on our Services.
• If you choose to download and use third party extensions from our extension marketplace, we may share certain information with those third parties.
• We may disclose Personal Data if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
• We may share Personal Data if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Foxglove, our users, the public, or others.
• We share Personal Data with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
• We may share Personal Data in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• We share Personal Data with your consent or at your direction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Our Use Of Cookies And Tracking Technologies

Cookies are small text files sent by us to your computer or mobile device, which enable Foxglove features and functionality such as signing in. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Foxglove uses cookies to provide, secure and improve our Services, or to develop new features and functionality of our Services. We also allow others to provide analytics services on our behalf. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, operating system, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Foxglove and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your activity.

Our emails to users may contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email communications more effective and to make sure we are not sending you unwanted email.

For more information about how to disable cookies, see the Your Choices section below.

How We Transfer Information Internationally

Foxglove is headquartered in the United States, and we have operations and service providers in the United States or other countries. Therefore, we and our service providers may transfer your Personal Data to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your Personal Data receives an adequate level of protection in the jurisdictions in which we process it.

Your Choices

Account Information

If you register for an account with us, you may update and correct certain account information at any time by signing into your account. If you wish to deactivate your account, please email us at support@foxglove.dev, but note that we may retain certain information as required by law or for our legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences

You may opt out of receiving promotional or newsletter emails from Foxglove by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@foxglove.dev.